Help Center

2U Direct is a leading supplier of industrial fastening, fixings, sealants, adhesives, tools, window and door hardware servicing trade professionals for over 30years. 2U Direct offers a wide range of products from some of the UK leading brands.

2U Direct has the ability to deliver nationwide in mainland UK on a next day delivery utilising industry recognized hauliers and parcel carriers supported by its own delivery fleet. With a stock commitment in excess of £ 3.1 Million (Validated 7/6/2016) - 2U Direct are well positioned to be the supply partner of your choice.

To track your order you can either drop us an email or we will send you a dispatch tracking code with your confirmation of dispatch email so you can track your item every step of the way. To view the dispatch tracking code you can either find the email we sent you or visit the my account area of the website to view your order with the code attached.

You are free to cancel your order and get a full refund up until the product has been dispatched. Simply email us at sales@2udirect.co.uk and we will cancel your order and organise your refund.

If your order has already been dispatched you will have to return your order to us by making a returns request, go to the section "How to submit a returns request" or visit returns.2udirect.co.uk.

If you would like to change your order and it has not been dispatched already you can either give us a phone call or drop us an email and we will change your order right away.

If an item is out of stock the button will be replaced with an "Enquiry" button as displayed below.

This will take you to the contact us page where you can enquire about an item.